Legal review draft
Terms and conditions
These terms are being prepared for DentHopeBridge's coordination service. They are not yet cleared for public use or patient contracting.
Plain-English summary
- DentHopeBridge coordinates international healthcare arrangements. It is not the healthcare provider and does not make clinical decisions.
- The independently licensed clinic or hospital is responsible for examination, diagnosis, the treatment plan, consent and clinical care.
- Sending an enquiry does not commit you to treatment and does not create a treatment contract.
- Website prices are indicative starting points. The provider's written plan and final quotation govern the proposed treatment.
- Important payment, cancellation and refund provisions are still being confirmed and must be shown before anyone is asked to book or pay.
1. Who these terms are with
DentHopeBridge is owned and operated by Aşar Health Tourism. The full registered legal name, registration details, registered address and international health-tourism intermediary certificate details will be inserted here before launch.
2. DentHopeBridge's role
DentHopeBridge helps with enquiries, communication, proposed itineraries and coordination between the patient and an independently licensed healthcare provider in Turkey. DentHopeBridge is not a dental practice or healthcare provider, employs no treating dentists and does not diagnose, prescribe or provide treatment.
3. Enquiries and treatment proposals
An enquiry is a request for information. It is free and does not oblige you to proceed. Any preliminary information is subject to the treating dentist's assessment. The exact provider, dentist, proposed treatment, material, timeframe, inclusions, exclusions and indicative price must be set out in writing before booking.
4. Separate clinical relationship
The healthcare provider is responsible for clinical assessment, informed consent, treatment, prescriptions, records and clinical aftercare. The final version of these terms must explain clearly when a separate treatment contract is formed, who receives each payment and which terms govern the provider's clinical service.
5. Prices and payments
Prices shown on the website are indicative and are not binding quotations. Currency, exchange-rate treatment, deposits, payment recipient, payment method, taxes, extra treatment discovered after examination and protection of advance payments remain to be documented.
6. Travel and non-clinical arrangements
The final terms must identify who contracts for flights, accommodation and transfers; what is included; how changes are handled; and who carries the cost if travel or treatment cannot proceed. Patients must receive material information before making a booking decision.
7. Your responsibilities
You must provide information that is complete and accurate to the best of your knowledge, tell the treating provider about relevant health information and medicines, follow the provider's clinical instructions, and ask questions before consenting. This section must not be used to remove rights or responsibility that the law places on DentHopeBridge or the healthcare provider.
8. Cancellations, changes and refunds
The applicable rights, notice periods, evidenced costs, refunds and consequences of a provider or travel change are not yet agreed. They must be stated clearly before purchase and must not create a disproportionate penalty or remove statutory rights.
9. Guarantees and aftercare
No guarantee period or remedy applies through this draft. Any future guarantee must identify the provider giving it, covered treatments and materials, exclusions, evidence requirements, travel costs, remedy and what happens if a provider relationship ends.
10. Liability and consumer rights
The final terms must fairly separate DentHopeBridge's coordination responsibilities from the provider's clinical responsibilities without excluding liability that cannot legally be excluded. Nothing in the final terms may reduce a consumer's statutory rights.
11. Privacy
How personal and health information is used is explained in the Privacy Notice. Technologies used by the website are described in the Cookie Notice.
12. Concerns and disputes
The final terms must name the correct contact route, any independent escalation or ADR option, and the applicable law and courts without unfairly restricting a consumer's choices.
13. Changes to these terms
The version accepted for a booking must be retained. A future change must not retrospectively remove rights or alter an agreed service without a lawful, fair reason.
14. Version
Review draft dated 3 September 2026. Not approved for public use.